Public Participation Partners defines public engagement as “the process of communicating with the public and involving them in problem-solving or decision-making.” This refers to a wide variety of activities - from sharing information about an upcoming project to community-led focus groups. Public engagement is made up of two parts: the public and engagement.

The public can be just about anybody, but the term typically refers to people who will give feedback based on their lived experience.

Engagement also has a wide definition. Engagement can be:

• Asking for and receiving feedback on potential decisions.
• Keeping people informed and involved.
• Working with people to learn their interests, values and needs.

Engagement is also a spectrum. It can be done at a low level, to inform, or at a high level, all the way up to collaborate.

This plan will help make sure DRCOG:

• Understands the needs and interests of people in the region.
• Is responsive.
• Addresses ideas and concerns raised.
• Informs the community of critical decisions.

This builds trust between the community and DRCOG, improving project outcomes. Without public involvement, DRCOG's plans are less effective. The public often identifies aspects that staff may overlook. DRCOG's initiatives work better with community feedback.

Transportation planners must include public engagement in their plans. The Area Agency on Aging has an ethical responsibility to its clients. Regional planners need public feedback to create effective plans.

Furthermore, without involvement from the public, DRCOG's plans suffer. DRCOG staff should look for opportunities to go beyond the minimum requirements. Consider reaching out to marginalized communities that may not be directly involved in a project, as they may have insight DRCOG is missing.